Contact Us

Live Chat for Support

Have a question? Click on the “Live Chat” button Monday through Friday, from 8:30 AM - 7:00 PM ET, and we’ll be happy to assist you. You can also review our Frequently Asked Questions.

Call for Customer Service

You may also call us at 1-877-902-9726 (1-877-90-BYRAM). Our Customer Service Representatives will be happy to assist you with placing your order or answering any questions, Monday – Friday: 8:30 AM - 7:00 PM ET, and Saturday: 9:00 AM - 1:00 PM ET.

Call Our Product Experts

If you have a question regarding a specific product, our customer care specialists are ready to help. Please contact one of our Centers of Excellence below:

Diabetes (800) 308-0198
Ostomy   (800) 308-9445
Wound Care  (877) 742-1972
Urology & Continence Care  (800) 364-6057

Call Our Clinical CareLines

Our Clinical CareLines provide access to healthcare professionals who can help with any clinical questions you may have:

Ostomy, Wound Care, Urology, Continence Care (877) 902-9726 ext.43312
Diabetes (877) 902-9726 ext.43397